Terms of service
If after reviewing this policy you have additional questions, would like more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org or by mail using the details provided below:
Chausseestrasse 18, 10115, Berlin, Germany.
Collection of Personal Information
Purpose of collection: to help the website load correctly for you and to perform analytics on website usage in order to optimize our website.
Source of collection: collected automatically when you access our website using cookies, log files, web beacons, tags or pixels
Disclosure for Business Purposes: Shared with our contract processor, Shopify.
Personal data collected: Web browser version, IP address, time zone, cookie information, which websites or products you view, search terms, and how you interact with the website
Purpose of collection: to provide products or services to you, to fulfill our contract, to process your payment information, to arrange shipping and provide you with invoices and/or order confirmations, to communicate with you, to screen our orders for potential risk or fraud, and, if consistent with your communicated preferences, to provide you with information or advertising related to our products or services.
Source of data collection: collected from you.
Disclosure for Business Purposes: Shared with our processor Shopify [
Personal data collected: Name, billing address, shipping address, payment information (including credit card numbers, email address and phone number.
Customer support information.
Purpose of collection:
Source of collection:
Disclosure for a business purpose:
Personal information collected:
Purpose of collection: customer service.
Source of collection: collected by you.
Disclosure for a business purpose: [Insert all vendors used for customer support].
Personal information collected:
Disclosure of personal information.
We share your personal information with service providers so that we can provide our services and fulfill our contracts with you, as described above. For example:
We use Shopify to operate our online store. You can read more about how Shopify uses your Personal Data here: https://www.shopify.com/legal/privacy.
We may share your personal information to comply with applicable laws and regulations, to respond to subpoenas, search warrants or other lawful requests for information we receive, or to otherwise protect our rights.
As described above, we use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For example:
[We use Google Analytics to understand how our customers use the website. You can read more about how Google uses your personal data here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
[We use Shopify Audiences to show ads on other websites with our advertising partners to shoppers who have shopped at other Shopify merchants and who may also be interested in our offerings. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants can provide you with offers that may interest you.
For more information about how targeted advertising works, please visit the Network Advertising Initiative ("NAI") educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You may opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
In addition, you may opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: https://optout.aboutads.info/.
Use of Personal Information
We use your personal information to provide you with our services. This includes: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you informed about new products, services and offers.
If you are located in the European Economic Area ("EEA"), we process your personal data in accordance with the General Data Protection Regulation ("GDPR") based on the following legal bases:
The performance of the contract between you and the Website;
Compliance with our legal obligations;
To protect your vital interests;
To perform a task that is in the public interest;
For our legitimate interests that do not override your fundamental rights and freedoms.
If you place an order through the Website, we will retain your personal data for our records until you ask us to delete it. For more information about your right to erasure, please see the "Your Rights" section below.
Automatic decision making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (including profiling) where such decision-making produces a legal effect concerning you or otherwise significantly affects you.
We do fully automated decision making that has a legal or otherwise significant impact on customer data.
Our processor, Shopify, uses limited automated decision making to prevent fraud that does not have a legal or otherwise significant impact on you.
Services that include elements of automated decision making include:
Temporary blacklisting of IP addresses associated with repeatedly failed transactions. This blacklist remains in place for a small number of hours.
Temporary blacklisting of credit cards associated with blacklisted IP addresses. This blacklist remains in place for a small number of days.
Sale of personal information
Our website sells personal information as defined by the California Consumer Privacy Act of 2018 ("CCPA").
categories of information sold;
WHEN YOU USE SHOPIFY AUDIENCES: Information about your use of the Site, your purchases, and the email address associated with your purchase.
Instructions on how to opt out of sales;
Whether your company sells information from minors (under 16 years of age) and whether you obtain permission to do so;
if you offer a financial incentive to sell information, indicate what that incentive is].
If you are a resident of the EEA, you have the right to access the personal information we hold about you, transfer it to a new service, and request that your personal information be corrected, updated, or deleted. If you wish to exercise any of these rights, please contact us using the contact information above.
Your personal data is initially processed in Ireland and then transferred to non-European countries, including Canada and the United States, for storage and further processing. For more information on how data transfers comply with the GDPR, please see Shopify's GDPR whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
If you are a California resident, you have the right to access the personal information we hold about you (also known as the "right of access"), transfer it to a new service, and request that your personal information be corrected, updated, or deleted. If you wish to exercise any of these rights, please contact us using the contact information above.
If you would like to designate an agent to make these requests on your behalf, please contact us at the above address.
A cookie is a small amount of information that is downloaded to your computer or device when you visit our website. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies enhance your browsing experience by allowing the website to remember your actions and preferences (for example, login and region selection). This means that you do not have to re-enter this information each time you return to the website or move from one page to another. Cookies also provide information about how you use the site, such as whether you are visiting for the first time or if you are a frequent visitor.
We use the following cookies to optimize your experience on our website and to provide our services.
[Check this list against Shopify's current list of cookies on the merchant storefront: https://www.shopify.com/legal/cookies ]
Cookies that are necessary for the functioning of the store
Name Function Duration
_ab Used in connection with access to the administration. 2y
_secure_session_id Used in connection with navigation through a store window. 24h
_shopify_country Used in connection with checkout. session
_shopify_m Used for managing the customer's privacy settings. 1y
_shopify_tm Used for managing customer privacy settings. 30min
_shopify_tw Used for managing customer privacy settings. 2w
_storefront_u Used to facilitate updating customer account information. 1min
_tracking_consent Tracking settings. 1y
c Used in conjunction with checkout. 1y
cart Used in connection with the shopping cart. 2w
cart_currency Used in connection with the shopping cart. 2w
cart_sig Used in connection with the checkout. 2w
cart_ts Used in connection with the checkout. 2w
cart_ver Used in connection with the shopping cart. 2w
checkout Used in the context of checkout. 4w
checkout_token Used in connection with the checkout. 1y
dynamic_checkout_shown_on_cart Used in connection with checkout. 30min
hide_shopify_pay_for_checkout Used in connection with checkout. session
keep_alive Used in connection with buyer localization. 2w
master_device_id Used in connection with merchant login. 2y
previous_step Used in connection with checkout. 1y
remember_me Used in connection with checkout. 1y
secure_customer_sig Used in connection with customer login. 20y
shopify_pay Used in conjunction with checkout. 1y
shopify_pay_redirect Used in conjunction with checkout. 30 minutes, 3w or 1y depending on value.
storefront_digest Used in conjunction with customer login. 2y
tracked_start_checkout Used in conjunction with checkout. 1y
checkout_one_experiment Used in conjunction with checkout. session
Reporting and analytics
Name Function Duration
_landing_page Tracks landing pages. 2w
_orig_referrer Track landing pages. 2w
_s Shopify analysis. 30min
_shopify_d Shopify analytics. Session
_shopify_s Shopify analytics. 30min
_shopify_sa_p Shopify analytics related to marketing & recommendations. 30min
_shopify_sa_t Shopify analytics related to marketing and referrals. 30min
_shopify_y Shopify analytics. 1y
_y Shopify analytics. 1y
_shopify_evids Shopify analytics. Session
_shopify_ga Shopify and Google Analytics. session.
The length of time a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies persist until you stop browsing, and persistent cookies persist until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years after they are downloaded to your device.
You can control and manage cookies in several ways. Please keep in mind that removing or blocking cookies may affect your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser settings, which are often found in your browser's "Tools" or "Preferences" menu. For more information on how to change your browser settings or block, manage or filter cookies, please refer to your browser's help file or websites such as www.allaboutcookies.org.
Please also note that blocking cookies may not completely prevent the disclosure of information to third parties, such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the "Behavioral Advertising" section above.
Do Not Track
Please note that there is no consistent industry understanding of how to respond to "Do Not Track" signals and that we do not change our data collection and usage practices when we detect such a signal from your browser.
If you would like to file a complaint, please contact us by email or regular mail as indicated above under "Contact Us."
If you are not satisfied with our response to your complaint, you have the right to file your complaint with the appropriate data protection authority. You can contact your local data protection authority or our supervisory authority here: https://ico.org.uk/make-a-complaint/]